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Terms & Conditions

Last updated: 25 August 2025

Welcome to clickpilot.com.au (the Website). The Website is owned and operated by Clickpilot Pty Ltd (Clickpilot, we, us, our). By accessing or using the Website, you agree to these Terms and Conditions (Terms). If you do not agree, you must not use the Website.

These Terms apply to all visitors and users of the Website. If you later enter into a services agreement or project agreement with us, that agreement will govern the delivery of services. These Terms govern Website use only.

1. Key definitions

• Content: text, graphics, logos, icons, images, audio, video, software, code, documents, case studies, data compilations, and page design on the Website.

• User Content: any content you submit or upload to the Website, including comments, forms, testimonials, portfolio submissions, and feedback.

• Australian Consumer Law: Schedule 2 of the Competition and Consumer Act 2010 (Cth).

2. Using the Website

2.1 You may browse the Website for lawful purposes only.

2.2 You must not:

• break the law or infringe third party rights

• use automated tools to scrape, crawl, harvest or copy Content

• upload or transmit viruses, malicious code, or anything that may damage the Website or its security

• interfere with or disrupt the Website, hosting, networks, or security features

• attempt to gain unauthorised access to accounts, data, or systems

• use the Website to send unsolicited communications or spam.

2.3 We may suspend, restrict, or block access at any time if we reasonably believe you have breached these Terms or to protect the Website.

3. Information on the Website

3.1 The Content is provided for general information and marketing purposes. It is not professional advice. You should obtain independent advice before relying on the Content.

3.2 We use reasonable efforts to keep the Content accurate and up to date, but we do not promise it is complete, reliable, current, or suitable for any particular purpose.

3.3 Case studies, testimonials, results, and performance claims are illustrative of past work for specific clients and circumstances. They are not promises of future results for any project.

3.4 The Website may include experimental tools or beta features. Use is at your discretion and risk.

4. Intellectual property

4.1 The Website and all Content are owned or licensed by Clickpilot and are protected by copyright, trade mark, and other laws.

4.2 You may view the Website on your device and print a reasonable number of pages for personal, non-commercial use.

4.3 You must not reproduce, adapt, publish, sell, distribute, publicly display, or create derivative works from the Content without our prior written consent, except as permitted by law.

4.4 All trade marks and logos on the Website are the property of their respective owners. Nothing on the Website grants any licence or right to use any trade mark without written approval.

5. User Content and feedback

5.1 If you submit User Content, you:

• warrant that you own or are authorised to submit it and that it is accurate, lawful, and not confidential

• grant us a non-exclusive, worldwide, royalty-free, transferable, and sublicensable licence to use, reproduce, modify, adapt, publish, translate, distribute, and display the User Content in connection with the Website, our portfolio, and our marketing

• consent to us editing or removing User Content that we consider inappropriate or not aligned with the Website’s purpose.

5.2 If you give us ideas, suggestions, or feedback, you agree that we may use them without obligation to you.

6. Takedown policy for alleged infringement

If you believe material on the Website infringes your rights, contact info@clickpilot.com.au with:

• your full name and contact details

• the URL and description of the material concerned

• a statement that you have a good-faith belief that use is not authorised

• a statement that the information in your notice is accurate and that you are authorised to act.

We may remove or disable access to material at our discretion while we investigate.

7. Third party links, embeds, and platforms

7.1 The Website may link to third party sites or embed third party services. These are provided for convenience. We do not control or endorse and are not responsible for their content, security, availability, or policies.

7.2 Your use of those third party sites or services is at your own risk and subject to their terms.

7.3 Where the Website uses third party APIs or services such as Google Maps, reCAPTCHA, analytics, advertising pixels, or video hosts, your use may also be subject to the provider’s terms of service and privacy notices.

8. Privacy and cookies

8.1 Our handling of personal information is explained in our Privacy Policy, which forms part of these Terms.

8.2 The Website uses cookies and similar technologies for functionality, analytics, and advertising. You can manage cookies in your browser settings. Some features may not work without cookies.

9. Email subscriptions, SMS, and forms

9.1 If you subscribe to updates or submit a form, you authorise us to contact you using the details provided.

9.2 You can unsubscribe at any time using the links in our messages or by contacting us.

9.3 You are responsible for ensuring the accuracy of information submitted. Submitting false or misleading information is prohibited.

10. Competitions, promotions, and events

From time to time we may run promotions, giveaways, or events. Additional rules may apply and will prevail over these Terms to the extent of any inconsistency. We may modify or cancel a promotion where necessary, for example for security, legal, or fairness reasons.

11. Accessibility and availability

11.1 We aim to keep the Website available and accessible, but we do not guarantee continuous or error-free operation.

11.2 The Website may be unavailable during maintenance or due to events outside our control such as hosting outages or network failures.

12. Disclaimers and limitation of liability

12.1 To the maximum extent permitted by law, we exclude all warranties, guarantees, representations, and conditions relating to the Website and its Content.

12.2 Nothing in these Terms limits rights or remedies that cannot be limited under the Australian Consumer Law.

12.3 To the extent permitted by law, we are not liable for any indirect or consequential loss, loss of profits, revenue, goodwill, or data, or any loss arising from:

• reliance on Content

• use of or inability to use the Website

• malware, errors, or interruptions

• third party websites or services accessed through the Website.

12.4 Where liability under the Australian Consumer Law cannot be excluded, our liability is limited to the resupply of the relevant services or the cost of resupply.

13. Indemnity

We only send commercial electronic messages with consent or as otherwise permitted. Messages will include a functional unsubscribe. We record consent and opt-out preferences. We also comply with the Do Not Call rules for telemarketing as applicable. Guidance is provided by ACMA on consent expectations for direct marketing.

14. Termination and suspension

We may suspend or terminate your access to the Website at any time without notice where we reasonably believe you have breached these Terms, to protect the Website, or for operational reasons.

15. Linking to our Website

15.1 You may link to our home page in a fair and legal manner that does not damage or take advantage of our reputation.

15.2 You must not frame the Website or link in a way that suggests association, approval, or endorsement where none exists.

15.3 We may withdraw linking permission at any time.

16. Changes to the Website and to these Terms

We may update or change the Website and these Terms at any time. The revised Terms will apply from the date they are posted on this page. Continued use after changes are posted means you accept the revised Terms.

17. Miscellaneous

• Entire agreement: these Terms and any policies referenced make up the entire agreement between you and us regarding Website use.

• Severability: if any part is invalid or unenforceable, the remaining parts remain in force.

• No waiver: a right is not waived unless in writing and signed.

• Assignment: you must not assign or transfer your rights under these Terms. We may assign our rights without notice as part of a restructure or sale.

• Interpretation: headings are for convenience only and do not affect interpretation.

18. Governing law and jurisdiction

These Terms are governed by the laws of Victoria, Australia. You submit to the non-exclusive jurisdiction of the courts of Victoria and the Commonwealth of Australia.